Order Shipping & Handling
We try to keep as many products as possible in stock. Due to a heavy demand for a particular product, we might not have it in stock. This will result in a slightly longer total shipping time. We will notify you by email if any of your products are on "back order".
Processing & Shipments
Orders placed before 2:00pm CEST will be processed and shipped within 72 hours or the next business day. Orders placed on Saturday or Sunday will be processed Monday morning and shipped within 72 hours. If the ordered product is out of stock, you will be notified via e-mail and the item will be shipped upon arrival.
Returned items must comply with our returns policy:
Items must be returned unworn, undamaged and unused
Your returned item must to be sent back no later than 14 days after your recive date
Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.
You can not return an item that has been made to your specifications with your logo printed on it.
How we protect your privacy
We use security measures to protect against the loss, misuse and alteration of data used by our system.
Collection of Personal Information
MROTEX P.P.H. does collect personal information such as names, phone numbers, addresses or e-mail addresses from customers to our Online Shop for communication & delivering purposes only.
No Aggregation of Individual Visitor Traffic Patterns across Multiple Sites
MROTEX P.P.H. does not collect individual profile information for visitors across multiple sites and does not aggregate information from any other sources about browsing patterns of individual visitors across multiple sites.
For More Information
If you have any questions or comments about this policy or our services you can contact us at:
ul. Robotnicza 68
53-608 Wrocław, Poland
tel. +48 71 345 90 56
mob. +48 531 902 299