1. Order Shipping & Handling 
    We try to keep as many products as possible in stock. Due to a heavy demand for a particular product, we might not have it in stock. This will result in a slightly longer total shipping time. We will notify you by email if any of your products are on "back order".

    Processing & Shipments 
    Orders placed before 2:00pm CEST will be processed and shipped within 72 hours or the next business day. Orders placed on Saturday or Sunday will be processed Monday morning and shipped within 72 hours. If the ordered product is out of stock, you will be notified via e-mail and the item will be shipped upon arrival.

    Return policy

    Returned items must comply with our returns policy:

    • Items must be returned unworn, undamaged and unused

    • Your returned item must to be sent back no later than 14 days after your recive date

    Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.

    You can not return an item that has been made to your specifications with your logo printed on it.

    How we protect your privacy
    We use security measures to protect against the loss, misuse and alteration of data used by our system.
    More informations about privacy policy

    Collection of Personal Information
    MROTEX P.P.H. does collect personal information such as names, phone numbers, addresses or e-mail addresses from customers to our Online Shop for communication & delivering purposes only.

    No Aggregation of Individual Visitor Traffic Patterns across Multiple Sites 
    MROTEX P.P.H. does not collect individual profile information for visitors across multiple sites and does not aggregate information from any other sources about browsing patterns of individual visitors across multiple sites.

    For More Information
    If you have any questions or comments about this policy or our services you can contact us at: 
    Mrotex P.P.H.
    ul. Robotnicza 68
    53-608 Wrocław, Poland

    e-mail: shop@mrotex.com

    tel. +48 71 345 90 56 
    mob. +48 531 902 299